2-5 Days Fast Delivery for US/EU
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expecat to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Hello!
After one week the thinkdia2 can not communicate with cars , I tried to diagnosis with two Honda and one Toyota I did check the pins of connectors is ok also the leds works and the thinkdiag connect with my smartwatch through bluetooth. Please tell me what I have to do . Thank you
I have thinkdiag+ scanner device it much better work and useful to diagnose vichcals advance technology based
Dear customers, please don't worry, please try the following operations,
1. Please download the software after deleting the software, and then enter 'Settings' for firmware repair.
2. Unplug the connector for 3-5 seconds to re-diagnose after the firmware repair is successful.
3. Please try several times when failed.
Looking forward to your feedback.
There is an online service in the lower right corner of the website, which provides 7*24H services. If you have any problems in the operation, you could also contact the online service for timely help.
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