In 2018 FCA US implemented the Secure Gateway Module(SGW). The goal of this on board security feature was to secure the numerous on board control modules behind a “firewall” to prevent against security breaches and external issues. Only FCA USapproved Diagnostic Scan Tools that have been validated by FCA and adhere to their compliance protocols are authorized to access the Secure Gateway Module.
No Restrictions: THINKCAR Scan Diagnostics
THINKCAR USA has worked with FCA US to allow independent technicians the ability to use their THINKCAR Diagnostic Scan Tools to perform diagnostic procedures on FCA vehicles. such as:
1) Clearing DTCs
2) Performing all bi-directional functions:
Whether you are from the United States, Canada or Mexico, we've got you covered. All of our professional line - THINKCAR Scan Tools are have the ability to access to the Secure Gateway Module and performing these high level diagnostics
Module Authorized Scan Tool Models
Follow these Steps to Authenticate your THINKCAR Scan Tool with the SGW
Register your Shop&Techs accounts on Autoauth, and add users (Techs) to Shop.
Shop Owner Instructions: Register your Shop account at AutoAuth.Com.
There is a $50 Annual fee for each shop account. Six Users are allowed access on the shop account and you are automatically covered. There will be a $2/annual fee for adding additional users.
Technician Instructions: Register your individual user account at AutoAuth.Com.
Upon completion, inform your shop owner of your username and THINKCAR Scan Tool Serial number so they may add you to the shop account.
The following step allows you to add your THINKCAR scanners to your shop profile, this enables all users in the shop account access to SGW with any scan tool added.
In this step, the shop owner will be able to add the technician’s THINKCAR Scan Tools to the shop profile . This will allow all of the technicians in the shop to have access to the SGW with their THINKCAR Scan Tool.
Select THINKCAR as the manufacturer and the appropriate tool model from the dropdown menu and the serial number.
This step ensures that you have the latest THINKCAR diagnostic software.
Get V33.18 or newer Chrysler software in update center if within subscription, or contact the dealer to renew.-Update APK in update center:
Internet connection, start diagnosis now.
This step is the login prompt for the SGW where you will enter your valid login credentials from AutoAuth. Be sure to have a stable network connection to avoid any connectivity issues and delays. Once you have entered your login, you would of gained access to the SGW.