Privacy Policy

Thank you for choosing THINKCAR products and services. This Privacy Policy outlines how we handle data collected through our devices, applications, and websites. Below, we detail the types of information we collect, how it is used and protected, and your rights regarding your personal data.

1. Information We Collect

To deliver our services effectively, we collect the following categories of information:

  • Account Information:

When creating an account, you provide personal details such as your name, email address, password, and mobile number. This information is essential for account setup, service personalization, and communication.

To enable core features of the THINKCAR's app, additional vehicle details are required, including: Vehicle Identification Number (VIN), Manufacturer, model, engine type, and mileage.

  • Additional Submissions:

If you contact our support team, participate in surveys, or engage in promotions, we collect information you voluntarily submit (e.g., feedback, contact details).

  • Third-Party Data

If you link your THINKCAR account to a third-party service (e.g., Facebook), we may receive limited profile data (e.g., name, email). You control these connections and may revoke access at any time.

  • Payment Details

For purchases on our platform, payment information (credit/debit card number, billing address) is processed securely through third-party providers. We do not store payment details but retain order-related data (e.g., name, shipping address, email) for transaction fulfillment.

  • Usage and Technical Data

Vehicle Diagnostics: When using THINKCAR devices, we collect anonymized vehicle data (e.g., OBD diagnostic reports, system-wide test results) to generate maintenance insights. This data is aggregated for predictive analytics and never linked to your identity. You can stop this collection at any time by removing the THINKCAR device from the vehicle.

  • Device Information:

We collect device-specific details (e.g., operating system, model) to troubleshoot app performance.

  • Location Data:

Location permissions (GPS, Wi-Fi) are required for Bluetooth pairing on Android devices (v6.0+). Location data remains on your device and is not accessed, stored, or shared by THINKCAR. You can select this feature by enabling location permissions in your application, or you can revoke these permissions at any time.

2. How We Use These Information

These data enables us to:

  • Deliver and Maintain Services:

Provide vehicle diagnostics, customer support, and app functionality.

  • Improve and Personalize:

Analyze usage patterns to enhance features, resolve technical issues, and develop new offerings.

  • Communicate:

Send service updates, respond to inquiries, and (with consent) share promotional content.

  • Ensure Security:

Prevent fraud, authenticate users, and protect against misuse.

We process data based on your consent or legitimate business interests. You may withdraw consent via app settings at any time.

3. Information Sharing

We do not sell or rent personal data. Limited sharing occurs in these circumstances:

  • Legal Compliance: To meet legal obligations, defend rights, or address fraud/abuse.
  • Aggregated Insights: Share anonymized, non-identifiable data (e.g., vehicle trends) with partners or in public reports.

4. Your Data Rights

You retain control over your information:

  • Access, Edit, or Delete: Use the THINKCAR app to view, modify, or export most personal data. Delete your account to remove server-stored information.
  • Opt-Out Options: Manage preferences for notifications, location permissions, and marketing communications.

5. Data Retention

Account Data: Retained while your account is active.

Vehicle/Usage Data: Stored until deletion is requested or your account is closed.

Legitimate Interests: Retain anonymized data for analytics and service improvement.

6. Security Measures

We employ industry-standard safeguards (encryption, access controls, physical security) to protect your data. While we strive for robust security, no system is entirely risk-free. You play a role by safeguarding account credentials and avoiding password sharing.

7. Policy Updates

We may revise this policy to reflect legal or operational changes. Significant updates will be notified through the THINKCAR app or via email. Continued use of our services constitutes acceptance of revised terms.

 

8. Contact Us


For questions, requests, or concerns regarding privacy practices, reach us at:
Website: https://mythinkcar.com/
Email: support@mythinkcar.com


Last Updated: March 26th, 2025