I have purchased this scanner sometime ago and I couldn't be more impressed with this scanner and the support team behind it. from the moment I unboxed at time of purchase to the set up was simple and straight forward and able to use it immediately. one the features which attracted me the most is the capacity to upgrade certain features as I needed it. However, the last update I have decided to upgrade all available modules, so I purchased T-code and went through the process and it did not work. Reached out the support team and without fail the response time was outstanding with clear Q&A for few days. Longer duration than I expected but I perfectly understand they are doing their best and must do their due diligence. In the long haul it got escalated and the issue resolved and have been using the scanned flawlessly since
I am a licenced mechanic in my field and use company supplied equipment for diagnostics and dealership level regularly and for a personal scanner I highly recommend this product for performance and support that comes with it
I am currently in the market for a scanner that is capable of class A trucks and trailers for certain diag. codes and ABS related issues and once I decide on this Thinkcar will be a #1 option if available
thank you all for your support
[****]