2-5 Days Fast Delivery for US/EU
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expecat to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
I ordered an item and want to return it but it doesn't work for me but your team tells me that I have to pay $400 even though I don't have to pay anything when I return it. Despite three weeks I've been talking to them and haven't found a solution yet.
Hello!
After one week the thinkdia2 can not communicate with cars , I tried to diagnosis with two Honda and one Toyota I did check the pins of connectors is ok also the leds works and the thinkdiag connect with my smartwatch through bluetooth. Please tell me what I have to do . Thank you
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