HOW TO CHOOSE
Thinkcar or Mucar?
Thinkcar & Mucar are both brands under Thinkcar Inc
Which type of people are you?
Product Features
Recommend you may be suitable
FAQ
Q: What’s the relationship between Mucar and Thinkcar?
Thinkcar and Mucar are both brands under Thinkcar Inc.
Q: How do I know if this product supports my car for diagnostics and maintenance?
Our products cover 95% of vehicles on the market. Check details here: https://h5.thinkcar.com/coveragetk
Q: If I buy a scanner from your website, where will it be shipped from?
1.For the customers in the Most state of the United State, we will ship the printer out from the US warehouse.
2.For the customers in Most European countries, we will ship the printer out from the French warehouse.
3.For the customers in the rest of the world, we will ship the printer out from the China warehouse.
4.For more details, you may refer to the shipping guide on our website.
Q: How can I return or exchange my product?
If you do not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service (Email address:support@mythinkcar.com) or 7 * 24 Online Customer Service, they will give you further information and some useful advice.But please contact us before sending the item back to us. We do not accept returned items that were sent back by you directly without checking with us first.You may refer to the Return Policy on our website.
Q: How do I check on the status of my order?
You will receive an email confirmation of the email you have provided us at checkout, within 30 minutes of placing your order. When your order ships out for final delivery you will additionally receive a shipment confirmation email.
Q: Where can I track my orders?
Please check the following website: https://mythinkcar.com/apps/parcelpanel.
Q: Why do some software features require a VIP subscription for continued use?
Our software is continuously updated to support more vehicle models and advanced features. The subscription model helps lower your upfront cost compared to purchasing a lifetime license.