2-7 Days Fast Shipping to US/EU
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Fast shipping, perfect product, good communications.
Do not buy they will not fix my mini that would not work after 1 use. The lithium battery will not charge if its charge gets to low. Support will mess you around and leave you hanging.
Bought this a year ago and when I go to use it again there's no power. Saw someone on YouTube with a video asking for help with the same issue and more in comments.
I reach out to support and after 4 days back and forth this is the reply.
"Since your device is out of warranty, you need to purchase the battery and pay the shipping fee. In this case, we recommend that you purchase a new device directly. We can give you a 20% discount."
I have no confidence in this the second Odb2 reader from them, send me the battery I can replace it. There is a design issue here in that once the lithium battery goes below a certain voltage the BMS will not let the battery charge.
No wonder Amazon has removed this reader.
THINKTOOL MINI
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